Diploma of Community Services
CHC52025 | CRICOS COURSE CODE 115471B
Diploma
This qualification prepares community services workers to deliver, manage, and coordinate person‑centred services. Graduates work autonomously, support personal and social wellbeing, may supervise others, and complete at least 400 hours of fieldwork placement in line with industry standards and legislation.
📌 Core Knowledge & Skills
Core Knowledge
Principles of delivering, managing and coordinating person‑centred community services
Understanding of case management and program development
Knowledge of legal, ethical and professional practice in community services
Awareness of sociological factors impacting individuals and communities
Crisis response, risk assessment and safety requirements
Cultural safety and working with diverse client groups
Core Skills
Develop and implement service programs that support individual and community wellbeing
Facilitate and review case management processes
Recognise and respond appropriately to crisis situations
Advocate for clients and provide representation services
Work collaboratively with diverse people and teams
Maintain work health and safety in community services contexts
Apply ethical and legal compliance in program delivery
Complete at least 400 hours of fieldwork placement to apply skills in real‑world settings
Career Opportunities
With relevant working experience graduates of CHC52025 – Diploma of Community Services course may gain employment in job roles including:
Community services worker
Case manager
Family support worker
Client services manager
Community development officer
Service manager and/or program coordinator
To view outcomes about employment prospects for this qualification see
https://www.yourcareer.gov.au/learn-and-train/courses/CHC52025
To whom is this course recommended?
International students
Study Pathway
After completing CHC52021– Diploma of Community Services you may progress to higher education courses.
Entry Requirement
At Abbey College, students must have/or be:
- Must be 18 years of age or older at the time of course commencement.
- Must have the ability to undertake work placements at two community services organisations.
- Some prospective students may be asked to undertake an LLN assessment or enrolment interview prior to acceptance.
- Must have completed Australian Year 11 or equivalent level of schooling or a Certificate III or higher qualification with an Australian institution.
- For overseas students, whose first language is not English an overall IELTS score of 6.0 or equivalent OR
Pass an Abbey College Australia entry test designed to assess the level of English proficiency.
Here is a score comparison chart featuring popular English Proficiency Tests as well as Abbey’s English Placement Test:
Qualification units
The CHC52025 Diploma Of Community Services requires the completion of the following Units (including 12 core and 8 electives).
| Core units | |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM017 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
| CHCLEG003 | Manage legal and ethical compliance |
| Elective units | |
| CHCADV002 | Provide advocacy and representation services |
| CHCCOM003 | Develop workplace communication strategies |
| CHCCSL001 | Establish and confirm the counselling relationship |
| CHCCSL002 | Apply specialist interpersonal and counselling interview skills |
| CHCDIS017 | Facilitate community participation and social inclusion |
| CHCDIV003 | Manage and promote diversity |
| CHCMHS001 | Work with people with mental health issues |
| CHCMHS004 | Work collaboratively with the care network and other services |
** Please note: Electives are subject to change to meet client and industry requirements.
Tuition Fee
To obtain information about tuition fees, please access the Course Guide. Additionally, feel free to reach out to us directly or connect with one of our authorized educational agents for assistance.
