Certificate III in Individual Support (Ageing and Disability)
CHC33021 | CRICOS COURSE CODE 115468H
Certificate III
This qualification prepares individuals to provide person-centred support in community, home, or residential care settings. Graduates work under supervision as part of a team, supporting people with ageing, disability, or other needs, and complete at least 120 hours of practical work placement.
📌 Core Knowledge & Skills
Core Knowledge
Understanding person‑centred support frameworks and individualised care plans
Knowledge of ageing, disability, and community care needs
Awareness of legal, ethical, and professional responsibilities in care work
Principles of communication and working effectively in health and community services
Basic health, wellbeing, and infection prevention knowledge for safe care environments
Requirements and expectations of workplace practice in community and residential care
Core Skills
Provide individualised support following care plans in community, home, or residential settings
Support independence and wellbeing of people with ageing or disability needs
Communicate and work effectively within multi‑disciplinary care teams
Apply safe work practices and basic infection control in the workplace
Work with diverse clients to deliver person‑centred care
Complete at least 120 hours of supervised workplace practical placement to apply skills in real care settings
Career Opportunities
Accommodation Support Worker
Residential Support Worker
Disability Service Officer
Family Support Worker
Care Service Employee
To view outcomes about employment prospects for this qualification see
To whom is this course recommended?
International students
Study Pathway
After completing CHC33021 Certificate III in Individual Support you may progress to CHC43015 Certificate IV In Ageing Support, CHC43121 Certificate IV In Disability and/or CHC52021 Diploma of Community Services
Entry Requirement
At Abbey College, students must have/or be:
- Must be 18 years of age or older at the time of course commencement.
- Must have the ability to undertake a work placement at an aged care, home and community care, disability care or community service organisation.
- Some prospective students may be asked to undertake an LLN assessment or enrolment interview prior to acceptance.
- Must have completed Australian Year 11 or equivalent level of schooling or a Certificate III or higher qualification with an Australian institution.
- For overseas students, whose first language is not English an overall IELTS score of 6.0 or equivalent OR
Pass an Abbey College Australia entry test designed to assess the level of English proficiency.
Here is a score comparison chart featuring popular English Proficiency Tests as well as Abbey’s English Placement Test:
Qualification units
The CHC33021 Certificate III In Individual Support requires the completion of the following Units (including 9 core and 6 electives).
| Core Units | |
| CHCCCS031 | Provide individualised support |
| CHCCCS038 | Facilitate the empowerment of people receiving support |
| CHCCCS040 | Support independence and wellbeing |
| CHCCCS041 | Recognise healthy body systems |
| CHCCOM005 | Communicate and work in health or community services |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| HLTINF006 | Apply basic principles and practices of infection prevention and control |
| HLTWHS002 | Follow safe work practices for direct client care |
| Elective Units | |
| CHCAGE011 | Provide support to people living with dementia |
| CHCAGE013 | Work effectively in aged care |
| CHCPAL003 | Deliver care services using a palliative approach |
| CHCDIS011 | Contribute to ongoing skills development using a strengths-based approach |
| CHCDIS012 | Support community participation and social inclusion |
| CHCDIS020 | Work effectively in disability support |
** Please note: Electives are subject to change to meet client and industry requirements.
Tuition Fee
To obtain information about tuition fees, please access the Course Guide. Additionally, feel free to reach out to us directly or connect with one of our authorized educational agents for assistance.
